Payment Policy

At Silvernet, we aim to ensure a transparent and smooth payment process for all our customers. This Payment Policy outlines the terms related to payments for products and services offered through our website www.silvernet.in.

By placing an inquiry, order, or making a payment, you agree to the terms stated below.

1. Accepted Payment Methods

Silvernet may accept payments through the following modes (as applicable):

• Bank Transfer (NEFT / RTGS / IMPS)

• UPI Payments

• Cheque or Demand Draft

• Other payment methods as communicated at the time of order

Payment options may vary based on order value, location, or business agreement.

2. Pricing Information

All prices quoted by Silvernet are:

• Subject to change without prior notice

• Exclusive of applicable taxes unless stated otherwise

• Finalized only after order confirmation

Any additional charges such as taxes, duties, or logistics costs will be communicated clearly before payment confirmation.

3. Advance & Order Confirmation

• Orders may require full or partial advance payment before processing.

• Order confirmation will be provided only after receipt of the agreed payment.

• Silvernet reserves the right to cancel or delay orders if payment terms are not fulfilled.

4. Payment Security

Silvernet takes reasonable measures to ensure secure handling of payment-related information. However, we do not store sensitive payment details such as bank credentials, card numbers, or UPI passwords on our website.

Customers are advised to make payments only through official communication channels shared by Silvernet.

5. Failed or Delayed Payments

In case of failed, delayed, or incomplete payments:

• Order processing may be put on hold

• Delivery timelines may be affected

• Silvernet will not be responsible for delays caused due to payment issues

6. Refunds & Cancellations

Refunds, if applicable, will be processed as per our Refund & Cancellation Policy. Any approved refund will be made using the original payment method or an agreed alternative mode.

7. Disputes

Any payment-related disputes must be reported to Silvernet within a reasonable time. We encourage customers to contact us directly for quick resolution before escalating matters.

8. Policy Updates

Silvernet reserves the right to modify or update this Payment Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.